Service
Get the most out of your Mac. We are Hawaii's most experienced Apple Authorized Service Provider. Whether you need warranty coverage for your Mac or personalized training, Mac Made Easy has you covered.
Friendly, knowledgeable, and efficient service is only the beginning. Read on to learn more about how we can help you enhance your digital experience.
Looking for Lion? Click the banner to be directed to the Mac App Store.
Warranty
Check your Apple Warranty Status here!
Apple Serial Number Info (Third Party)
Don't have AppleCare? If you're within a year of buying your machine you can enroll in the AppleCare Protection Plan at any of our locations!
Repairs
Our Apple Certified technicians know how to take care of your Mac. Drop off your computer at our store, or have us pick it up and drop it off when it's completed! If you have onsite coverage for your computer covered under the AppleCare Protection Plan, this service is FREE for some models!
Click Here for Service Rates
In Warranty Repairs
As an Apple Authorized Service Provider, Mac Made Easy can service your Mac covered under the AppleCare Protection Plan or Apple One-Year Limited Warranty. This service is limited to diagnosis and repair of hardware defects only and does not include software services such as data backup/restore and application troubleshooting. Please read the AppleCare Protection Plan and Apple One-Year Limited Warranty Terms and Conditions. We are unable to provide AppleCare or One-Year Limited Warranty service for iPod, iPhone, and Apple TV at this time.
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AppleCare Protection Plan
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No Charge
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Apple One-Year Limited Warranty
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No Charge
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Regular Repairs
Get the same efficient Apple Certified service for Macs no longer covered by warranty. Mac Made Easy can troubleshoot and fix hardware and software issues on just about any Mac.
Diagnosis Fee
Due at time of check-in. Credited towards cost of labor for full repair, otherwise non-refundable.
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$69.95
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Diagnosis Fee Mac Pro/G5
Due at time of check-in. Credited towards cost of labor for full repair, otherwise non-refundable.
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$90.00
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Vintage Product Diagnostic Charge
Assessed on older generation systems. Click for Apple Vintage Product Listing
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$60.00
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Software Repair
As determined by System Engineers during diagnosis. Labor only, parts separate.
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$75.00-$240.00
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Hardware Repair
As determined by System Engineers during diagnosis. Labor only, parts separate.
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$90.00-$120.00
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Additional Services
Designed to complement and enhance our selection of repair options. Please ask a System Engineer if you need something not listed.
Mac Mobile Service
Pickup and Delivery Service anywhere on Oahu. Cost is in addition to standard Repair Rates, and is provided free of charge for computers with an AppleCare Protection
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$30.00
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Rush Service
Can be applied to Warranty or Regular Repairs and is in addition to standard charges. Receive a complete diagnosis within 24 hours of check-in. Receive priority service until completion. Does not guarantee total time for repair completion.
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$95.00
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In-store Consultation
One on one training or software troubleshooting session with one of our experienced sales staff. Not applied towards the cost of in-store repair if your computer needs to be checked in.
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$45.00/hr
$60.00/2hr
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Airport or RAM Install
Includes installation and testing. All other hardware installation charged within Hardware Repair rates, as determined by System Engineers.
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$40.00
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Data Transfer & Recovery
Transfer data from one computer to another, or to an external drive. If system is not functional, additional charges may apply.
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$60.00
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Training
Whether you're just switching from a PC or you're an advanced Mac geek, our training offerings are designed to help you do more on your Mac. Choose from a wide variety of economical group classes, or design your own personalized training program with one of our experienced staff.
Click Here to Learn More...
Learning how to use a Mac by yourself is easy. . . for some people. But what if you're stuck and can't find the answer in the 'help center'? Have you upgraded to OS X and discovered it wasn't as easy to understand as you thought? Or do you want to learn popular programs such as iMovie, Adobe Photoshop, Final Cut Pro, etc.? Mac Made Easy is here to help!
We offer economical group classes in our store, or one-on-one training for a more individualized learning experience. Contact Us to customize your training session, and to get more info. Or, view our training calendar to check out this month's group classes!
Recommended Topics
Mac OS X Basics:
Learn to use the most advanced operating system in the world! This class will address all the basics of Mac OS X including: file system, system preferences, system navigation, overview of bundled applications, understanding users, internet setup, classic environment and more.
iPhoto:
This class will walk you through one the world's easiest Digital Photo editing software provided on a Macintosh. We will be covering how to import, organize, edit, and final output options that come incorporated with iPhoto.
iPod + iTunes:
This class will go over the set-up and multiple features of iTunes; such as importing, organizing, sharing music, iTunes music store, burning, and iPod integration.
In-store
One on one training session with one of our knowledgable sales staff. Bring your own questions, pick a particular application or technology, or choose one of our recommended topics.
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$60.00/hr
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On-site
One on one training at your home or office. Training only. Does not include hardware or software installation or troubleshooting.
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$90.00/hr
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Group Rates
On-site and in-store group rates are available. Please contact us with your group size and training topics needed.
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Variable
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Service Contracts
Businesses and schools save on on-site service and repair with Mac Made Easy! Schools can save up to 25% with eAgreement and corporate customers can save up to 30% with Maintenance Contracts.
Find out more about Service Contracts for Enterprise and Education.
Enterprise
At Mac Made Easy, we want to make your job easier by providing ways to streamline the service process and give you priority attention. We developed our service contracts with these goals in mind. Our service contracts are simple, affordable, flexible, and provides key options that corporate and small business customers need.
What We Do
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Server Integration
Xserve, Xsan, Mac OS X Server and more.
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Networking
LAN, WAN, WLAN, VPN and more.
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Training
Professional (Aperture, Final Cut Pro, etc) and Consumer (iLife, iWork, etc) applications training.
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Maintenance
Regular hardware and software maintenance to protect and extend the life of your investment.
Our technicians hold some or all of the following certifications: Apple Certified Macintosh Technician, Apple Certified Help Desk Specialist, Apple Certified Technical Coordinator, and Xsan Administration.
Maintenance Contracts
Business save up to 30% on hourly on-site labor by purchasing a Maintenance Contract.
Download the 2011 Maintenance Contract form.
Apple Commercial Credit
Three easy ways to finance your technology purchases, provided by Apple Financial Services. Visit Apple's Commercial Credit website here to find out more information.
Rental Computers
Mac Made Easy offers rentals of used or demo model machines. For machine availability, please call or visit the store nearest you. Please note that rental of computers requires a deposit totaling the full retail value of equipment.
Click Here to Learn More...
Recycling
Help us save our environment by bringing in your old Apple computers, iPods or other Apple brand electronics.
Learn more at Apple's Recycling and Enviroment pages.
